Responsible Gaming

Gizbo Casino supports a safe, balanced and informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money, solve financial problems or recover losses. Take time to understand your choices, set limits before you play and only gamble with money you can afford to lose.

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Gamble for entertainment

Online casino games involve risk, and outcomes are determined by chance. There is no guaranteed strategy, system or pattern that can make a player win. Previous results do not influence future results, and a losing streak does not mean that a win is due. Treat every bet as a form of paid entertainment and decide your budget before you begin.

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Only gamble with money that is available after your essential expenses have been paid. Do not use rent, mortgage payments, bills, savings, borrowed money or money needed for everyday living. Your gambling budget should be separate from money set aside for family, work, education or other important commitments.

Practical ways to stay in control

Set a spending limit before you play and keep to it.
Set a time limit and take regular breaks away from the game.
Never chase losses by increasing your stakes or playing for longer.
Avoid gambling when you are upset, tired, stressed, angry or under the influence of alcohol or other substances.
Keep gambling separate from financial decisions and do not use it as a response to money worries.
Review your gambling activity regularly so you understand how much time and money you are spending.
Remember that a win is not guaranteed and that gambling can result in losing the money deposited.

If gambling stops feeling enjoyable or begins to affect your finances, relationships, work, study or wellbeing, stop playing and seek support. Asking for help early can make it easier to regain control.

Tools to help manage your play

Gizbo Casino may make safer gambling controls available through your account or by request. The controls that are offered, how they operate and when changes take effect may depend on the service and the applicable requirements. Read the information shown in your account carefully and use the settings that suit your circumstances.

Deposit and spending limits

A deposit limit can help restrict the amount of money added to an account during a selected period. Consider setting a limit before gambling and choosing an amount that does not affect your essential expenses. A limit is not a guarantee that you will win or avoid losses, but it can provide a clear boundary for your spending.

Time and session management

Use reminders, breaks and personal time limits to avoid playing for longer than planned. A short break can help you review how you feel and whether you still want to continue. If you find it difficult to stop at the time you intended, consider taking a longer break or requesting a temporary restriction on your account.

Account breaks and self-exclusion

If you need distance from gambling, you can ask about a temporary account break or self-exclusion. Self-exclusion is a formal request to prevent or restrict access to gambling for a selected period or until a further review, where this option is available. It should be used as a protective measure, not as a way to pause and then reopen another account.

Do not create another account, use another person’s account or ask someone else to gamble on your behalf while a restriction is active. Keep your account details private and contact Gizbo Casino through the available support channel if you need help applying a gambling restriction or closing your account.

Account closure

You may request that your account be closed if you no longer wish to use the service. If you are closing your account because gambling is causing concern, state that you want a gambling-related restriction and consider seeking independent support at the same time. Closing an account alone may not address the underlying issue, so ongoing support can be valuable.

Recognising when gambling may be a problem

Problem gambling can affect anyone. It is not defined only by the amount of money lost. Gambling may be becoming harmful when it takes more time, attention or money than you intended, or when you feel unable to stop despite negative consequences.

Warning signs can include

Spending more money or time gambling than planned.
Trying to win back losses by placing larger or more frequent bets.
Borrowing money, selling possessions or missing payments to continue gambling.
Hiding gambling activity, deposits, losses or account statements from other people.
Feeling restless, irritable or anxious when attempting to cut down or stop.
Thinking about gambling throughout the day or finding it difficult to focus on other activities.
Gambling to escape stress, loneliness, sadness, boredom or other difficult feelings.
Arguing with family, friends or colleagues about gambling.
Missing work, study, appointments or other responsibilities because of gambling.
Feeling regret, shame or distress after playing, but continuing to gamble.
Returning to gambling soon after deciding to stop.
Using credit, loans or money intended for essentials to fund gambling.

One or more of these signs may indicate that it is time to take a break and talk with someone you trust. You do not need to wait until gambling has caused serious financial or personal harm before asking for help. An independent gambling support service can provide confidential information, practical strategies and advice about the options available in your state or territory.

If gambling is connected with severe distress, thoughts of self-harm or an immediate safety concern, seek urgent assistance through appropriate emergency or crisis services in your location. Your safety comes first.

Protecting yourself and others

Age and access

Gambling is not for people under 18. Do not allow a person under 18 to use your account, payment method or device to access gambling services. Keep your login details secure and sign out when you have finished. You are responsible for taking reasonable steps to prevent children and other unauthorised people from accessing your account.

Account security

Use a private password that is not shared with anyone else.
Do not let another person place bets or use your account.
Check account activity and transactions regularly.
Contact support promptly if you notice activity that you do not recognise.
Use device controls, payment controls or website restrictions if they help you manage access.

Getting support

Talk openly with someone you trust, such as a partner, family member, friend, doctor or counsellor. You can also contact an independent gambling support service available to people in Australia. These services can help you understand your gambling, plan a break, manage urges and consider financial or personal support. You are not required to manage the situation alone.

Gizbo Casino can provide information about account controls and available restriction options, but gambling support is independent from the gaming service. If you are worried about your gambling, prioritise an account break or self-exclusion and seek professional advice rather than continuing to play.

Our responsible gaming approach

Gizbo Casino aims to present responsible gaming information clearly and encourage players to make informed decisions. Players should review the terms that apply to their account, use available safer gambling features and contact support when they need help with account access or gambling restrictions. Requirements and available tools can change, so always check the current information provided through the service.

Before using any online gambling service, make sure you understand the laws and requirements that apply to you in Australia. If you are unsure whether gambling is suitable for you, do not play until you have obtained independent advice.